Terms and Conditions

Terms of Use

Reserved Rights

This site may only be used by persons of legal majority where they reside and can form legally binding contracts. Persons may not use this site if they reside in jurisdictions where access to and use of the site may be illegal or prohibited.

Access to and use of this site is for personal and non commercial use only, provided that any information or data is not copied, modified, reproduced, republished or linked without the express prior written consent of OseiBio Meditech.

Endorsement

Links to other sites and manufacturers are provided for reference purposes only and are not meant to imply endorsement of their content.

Computer Viruses and Malware

Every effort is made to ensure this site is computer virus free. However, you should take all reasonable and appropriate precautions to scan for viruses and malware.

Returns Policy

We offer full refunds for goods faulty when delivered. In such instances OseiBio Meditech must be advised within three days through our contact us on our  website or call our customer service number prior to return stating:

  • your name
  • the damage
  • your full contact details

A returns authorisation number will be issued and no return goods will be accepted without this reference. All returns must be in their original packaging.  Refund will be issued when goods are received and checked and will incur a 2% administration charges

Accuracy of Contents, Mistakes and Omissions

We have taken great care to make sure that all  information provided on this website is the most accurate and useful to the best of our ability. However we cannot take any responsibility for any genuine mistakes or omissions and any unintended damages of any sort.

Shipping and Handling

Delivery to Accra, Tema, Central, Eastern, Western, Northern and Volta regions will be by courier or intercity passenger car and will incur charges. A signature or mobile number confirmation will be required for all deliveries. Redelivery of orders may incur additional charges.

Payment

Payment may be made by valid Mobile Money, Visa or Mastercard. All transactions are processed in Cedi. By using your Mobile Money,  Credit or Debit card to purchase goods you warrant that:

  • you are the legal owner of the Momo account, Payment Card and the details of which you have provided on the order are correct and valid
  • you are in the possession of your, Mobile account and Payment Card at the time of ordering and you have not misplaced the Mobile phone or  Payment Card, nor has the Mobile or Payment card been stolen or cancelled
  • you have sufficient funds on the Momo account or Payment Card quoted in order to complete the purchase
  • the order you are placing is a bona-fide order which you have every intention of completing

Customer  Review

we will contact you from time to time  requesting a review of the product/s and service that you purchased. You can opt out of these after receiving the initial review request.

Privacy Policy

We appreciate that we are dealing with sensitive and very private information, and the security of this information is of the utmost importance to us. We are committed to safeguarding such information and personal details are kept secure and confidential and are never disclosed to third parties without your permission.

We do not keep any details of Momo accounts, credit or debit cards on our servers as all such transactions are dealt with directly through the banking system.

 

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